OPTUMUS WELLNESS POLICIES

At Optumus Wellness, we uphold the highest standards of integrity and compliance to provide you with a seamless experience.

  • Refundable Payments: All payments are final and non-refundable once services have begun. You will receive a full refund if you choose not to proceed before the service starts.

  • Cancellation Policy: Cancellations require at least 48 hours' notice. Late cancellations or no-shows will require rebooking and payment for a new session. To avoid fees, we recommend rescheduling if needed.

  • Rescheduling: Appointments can be rescheduled with 24 hours' notice. Failure to reschedule may result in cancellation and the need to rebook and pay.

  • Technical Support: For any technical issues, contact us directly to ensure smooth, uninterrupted service.

You will receive appointment reminders and follow-up emails to stay organized. Thank you for choosing Optumus Wellness—we are here to support you every step of the way!